Last Updated: 12/05/2022
Arkinds (“Arkinds,” “Company,” “we,” “us,” or “our”) is committed to protecting personal data and respecting privacy rights globally. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit https://www.arkinds.com or engage with our services.
This policy is designed to comply with:
•GDPR (EU/EEA)
•UK GDPR
•CCPA / CPRA (California)
•PIPEDA (Canada)
•APAC & global privacy principles
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1. Scope of This Policy
This Privacy Policy applies to:
  • Website visitors
  • Business contacts
  • Prospective and current clients
  • Partners and vendors
It does not apply to employee data, which is governed by internal policies.
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2. Information We Collect
2.1 Personal Data You Provide
  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Inquiry or message content
Collected via:
  • Contact forms
  • Email communications
  • Consultations and engagements
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2.2 Automatically Collected Data
  • IP address
  • Device and browser type
  • Operating system
  • Pages viewed and session duration
  • Referring URLs
Used for security, analytics, and performance optimization.
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2.3 Cookies & Tracking
We use cookies and similar technologies as described in our Cookie Policy.
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3. Legal Bases for Processing (GDPR / UK GDPR)
We process personal data based on:
  • Consent
  • Contractual necessity
  • Legitimate interests
  • Legal obligations
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4. How We Use Personal Data
We use personal data to:
  • Respond to inquiries and requests
  • Provide consulting and advisory services
  • Improve website performance and user experience
  • Maintain security and fraud prevention
  • Meet regulatory and compliance obligations
Arkinds does not sell personal data.
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5. Data Sharing & Subprocessors
We may share data with:
  • Cloud hosting providers
  • Analytics providers
  • CRM and communication tools
  • Professional advisors (legal, accounting)
All subprocessors are contractually bound by data protection obligations consistent with GDPR and Salesforce Trust standards.
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6. International Data Transfers
Data may be transferred to the United States or other jurisdictions using:
  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • Equivalent safeguards
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7. Data Retention
We retain personal data only as long as necessary for:
  • Business purposes
  • Contractual obligations
  • Legal and regulatory requirements
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8. Data Security
Arkinds implements:
  • Access controls
  • Encryption where applicable
  • Secure cloud infrastructure
  • Least-privilege principles
Security practices are aligned with Salesforce Trust & Security principles.
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9. Your Privacy Rights
Global Rights
You may have the right to:
  • Access personal data
  • Correct inaccuracies
  • Request deletion
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
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California Rights (CCPA / CPRA)
California residents may:
  • Request disclosure of collected data
  • Request deletion
  • Opt out of data sharing (we do not sell data)
  • Exercise rights without discrimination
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10. AI, Automation & Analytics Disclosure
Arkinds may use AI-assisted tools and analytics to support operations.
AI systems are:
  • Used responsibly
  • Not used for automated legal or medical decisions
  • Governed by contractual and ethical safeguards
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11. Third-Party Links
We are not responsible for third-party privacy practices. Please review their policies independently.
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12. Changes to This Policy
Updates will be posted with a revised date. Continued use constitutes acceptance.
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13. Contact Information
Arkinds
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COOKIE POLICY

Last Updated: 12/05/2022
This Cookie Policy explains how Arkinds uses cookies and similar technologies.
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1. What Are Cookies?
Cookies are small text files stored on your device to enhance website functionality and analytics.
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2. Types of Cookies We Use
  • Essential Cookies – Required for website functionality and security.
  • Analytics Cookies – Used to understand traffic and improve site performance.
  • Functional Cookies – Remember user preferences and settings.
  • Marketing Cookies – Used only with explicit consent, if applicable.
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3. Cookie Management
You can manage cookies through:
  • Browser settings
  • Cookie consent banners (where applicable)
Disabling cookies may affect site functionality.
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4. Third-Party Cookies
We may use third-party services (e.g., analytics providers). These providers have their own privacy policies.
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5. Updates
This policy may be updated periodically.
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DATA PROCESSING AGREEMENT (DPA)

This Data Processing Agreement (“DPA”) forms part of any agreement between Arkinds (“Processor”) and the Client (“Controller”).
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1. Scope & Purpose
Arkinds processes personal data solely to provide contracted services in accordance with client instructions.
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2. Data Processing Details
  • Categories of Data: Business contact data, operational data
  • Data Subjects: Client employees, customers, partners
  • Purpose: Consulting, implementation, advisory services
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3. Processor Obligations
Arkinds shall:
  • Process data only on documented instructions
  • Ensure confidentiality
  • Implement appropriate security measures
  • Support data subject rights
  • Notify clients of data breaches without undue delay
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4. Subprocessors
Arkinds may engage subprocessors under written agreements with equivalent data protection obligations.
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5. International Transfers
Transfers are governed by:
  • SCCs
  • Adequacy decisions
  • Equivalent safeguards
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6. Data Breach Notification
Arkinds will notify the Client promptly upon becoming aware of a personal data breach.
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7. Data Deletion or Return
Upon termination of services, Arkinds will return or delete personal data unless retention is legally required.
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8. Audit Rights
Clients may audit compliance with reasonable notice, subject to confidentiality and security constraints.
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9. Liability
Liability is governed by the master services agreement unless otherwise stated.
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SALESFORCE PARTNER & TRUST ALIGNMENT STATEMENT

Arkinds aligns its data protection, security, and governance practices with Salesforce Trust principles, including:
  • Data minimization
  • Security-by-design
  • Role-based access control
  • Compliance with customer data handling obligations
  • Responsible AI and ethical technology use
Arkinds does not access, use, or disclose Salesforce customer data beyond contractual authorization.